L'Agence Française pour l'Information Multimodale et de la Billettique, FRANCE

Last events in smart-ticketing in France


The French national railways company, the SNCF, has developed at the end of 2014 an NFC mobile smart-ticketing application called "TER NFC". This application is based on a Triangle 2 instantiation of the Calypso package rev 3.1. for the cardlet. The midlet gives the possibility to choose and buy tickets, to validate your ticket when you get on board of the train and to see the ticket you bought before (already validated or still available). The enforcer (or inspector) will check your ticket using its NFC phone (Xperia). This application can be used everywhere in regional trains, as soon as the regional transport authority gives the permission to the railways operator, the SNCF. Since the beginning of 2015, Aquitaine, Alsace, Lorraine, Midi-Pyrénées, Haute et Basse-Normandie have already accepted this new ticketing solution. French link: www.sncf.com/fr/application-mobile-TER-NFC

At the end of April and at the beginning of May, the CEN has published the new technical specification TS 16794 -Communication between contactless readers and fare media in public transport part 1 and 2: 1. Part 1: Implementation requirements for ISO/IEC 14443 2. Part 2: Test plan for ISO/IEC 14443 Within some weeks, CNA-PayCert will be the first Certification Authority able to deliver certificate for equipments and devices thanks to three test laboratories, Elitt, FIME and Keolabs, according to the rules established by ISO, CEN and the Smart Ticketing Alliance certification working group.

Ugap (www.ugap.fr) expects in October the candidates' answers to the new tender for an "NFC operator" to provide NFC services including Trusted Service Management. French Public Transport Authorities will be able to buy all the services that permit their customers to use their NFC phone to buy and validate their tickets. In parallel to this tender, Ugap negotiates with the MNO who propose NFC services to their clients.

Belgian Mobility Card, BELGIUM

MoBIB & the major 21-Apr-15 interoperability milestone

STIB-MIVB, the Brussels public transport company, introduced in 2008 for the first time the MoBIB card, a brand new ticketing system based on the Calypso technology, in the Brussels region. In order to have compatible ticketing systems on all Belgian Public transport networks, the 4 Belgian operators jointly created in 2010 the Belgian Mobility Card company or BMC. The aim of BMC was from the very beginning to create a common smart card ticketing system for these 4 Belgian operators, that is STIB-MIVB for the Brussels region, De Lijn for the Flanders region, TEC for the Wallonia region and finally SNCB-NMBS, which is the Belgian railway company. Therefore, it develops and defines common MoBIB-scheme specifications, tests and certificates the cards of each operator, exchanges and processes data between the operators and prepares the introduction of new evolutions such as NFC, Account Based Ticketing and EMV solutions. Today, all Belgian operators are issuing MoBIB cards. A customer can travel with his/her MoBIB card on all Belgian transport networks and can load most of the travel products of all operators on his/her unique MoBIB card. Also other mobility services, such as city bikes, car sharing and parking can be used with the MoBIB card.

Since 21-Apr-15, we are writing a new chapter in the MoBIB history:

  • TEC went live with their MoBIB ticketing solution on all their sales systems & vehicles.
  • De Lijn accepts MoBIB cards with interoperable transport contracts on all their vehicles.
  • STIB-MIVB invited the 200.000 clients using transport tickets of 5 or 10 trips to convert to MoBIB or the anonymous equivalent, MoBIB Basic. This was accompanied by a large campaign and necessary to be able to stop the sales of paper tickets with 5 and 10 trips as from this summer. It is not a big bang operation, since STIB-MIVB will still accept paper tickets until mid 2016.
  • SNCB-NMBS welcomes TEC & De Lijn in the interoperable MoBIB-scheme, which provides the railways-customer now a seamlessly integrated ticketing experience in the whole country and on all networks.
  • Thanks to the interoperable JUMP-ticket (single and multi-trip contracts) and the MTB (Metro, Tram, Train, Bus) monthly and yearly season contracts loaded on Mobib, the client can use the buses, trams and trains of De Lijn, TEC, STIB-MIVB & SNCB-NMBS in the Brussels region. The integration of the ticketing system leads to a better accessibility and complementary transport offer in Brussels.



ITSO, UNITED KINGDOM

ITSOnews

ITSOnews, the monthly newsletter about ITSO-compliant smart ticketing schemes in the UK. >>> read more

Norwegian Public Roads Administration / IOAS, NORWAY

Brief update from Norway

In order to further improve availability and attractiveness of public transport, The Norwegian Ministry of Transport and Communications has proposed creation of new organization with joint responsibilities for travel planning- and ticketing services. On June 19th 2015 the Norwegian parliament authorized direct state ownership in this new organization, which will be owned partly by state and partly by the counties. Practically the creation of the new entity will be based on the existing company Interoperabilitetstjenester AS (IO) with additional resources acquired from the Norsk Reiseinformasjon AS (NRI). It is planned to have the new organization operational from early 2016. In the first phase, it will continue to provide the same services as IO. The company shall also collect travel-planning and real time information from all public transport operators, and made such available for third parties via dedicated APIs. The company will provide an official planning portal returning unbiased travel planning information according to the customer's own preferences and priorities. It is also planned to provide possibilities for travel payment and reservations via this portal.



Rejsekort A/S, DENMARK

Update from the Danish Travel Card system - August 2015.

The Danish Travel card System - Rejsekort - has gone through major advances over the year. In September 2014 a large update of the system with new billing system, a new supervision system, a new customer agent service system and revised data structure took place. The system update was done successfully over a long weekend with the system in live use by the customers.

This update provides a foundation for a major delivery of new functionality planned for November 2015.

The busses in the region Middle Jutland incl. Århus, the second biggest city in Denmark, was fully live in April 2015 after installing 800 busses in batches during 2014.

The last major Danish transport operator covering the island Funen, decided in spring 2015 to join the scheme, so by autumn 2016 all public transport in Denmark is on the scheme.

Another major step was the termination of multi journey punch cards in the Greater Copenhagen area. The sales stopped in February and they could no more be used by July 2015. There had been three previous aborted attempts since 2012, but this time it went smooth with minimal media coverage.

The Danish government has subsidized the acquisition of personal travel cards since January 2014, so the card was effectively free compared to base price of 50 DKK (~7€). The subsidy ended by midnight Sunday 31st May 2015, and the Danish Broadcast picked this up and posted it on their website on noon that day. This resulted in storm of attempts to order a free travel card on our website. There were ordered more travel cards that weekend than in a normal month.

In December 2014 the minister of Transport "suggested" an action plan with 17 elements to improve the customer perception and acceptance of the travel card.

One of the elements was to reduce the prepayment for start of a journey from 50 DKK to 25 DKK, to bring it more in line with the average price of a journey in the urban areas, which is 15 - 20 DKK. This has not had any significant adverse effect on the average missing checkout ratio of 2 %. Some customers did stop doing check out, but they were spotted by the fraud monitoring and corrected.

Another element was to analyze, if there were particular circumstances causing customers not to check out. One full month of travel data recordings were analyzed by a data mining consultant together with all other thinkable parameters like gender, age, weather, location etc. There was found no significant indicators, except that young persons on late Friday and Saturday nights had a higher frequency of missing checkout.

Yet another element was to offer customers a possibility to register a missing check out. Customers doing a short journey costing less than the prepayment may then get the difference refunded and costumers doing a long journey costing more than the prepayment could then pay up and reduce the likelihood of having their travel card blocked due to abuse. We plan to launch an APP and a website for this late 2015 with further improvement during 2016. A critical factor in the design is to set the restrictions on to frequent use. Eventually we expect to adapt the restrictions to a customer's individual travel pattern.

The financing of the Danish travel card system is now changing away from original transaction based model, where the PTO's covered the cost of the scheme according the number and the value of the journeys on the card. The new scheme is a sort of a mandatory subscription, where all PTO's pay in proportion to their entire ticket revenue. The change of scheme was initiated by the Ministry of Transport.

Arriva DK has together with Drive Now in August launched a car sharing scheme in central Copenhagen with 400 electrically powered BMW cars. The customers can register their Rejsekort with Drive Now in order to use it as an ID-card to access one of the cars. The payment for using the car goes via the customer's bank card directly to Drive Now.

Key scheme figures for the week 10th - 16th August 2015:

  • Active (=useable) travel cards: 1.460.608
  • Travel cards used during the week: 480.000
  • Number of journeys in the week: 1.750.000
  • Total reloads in the week: 44 MDKK (~6 M€), thereof 85 % self service
  • Missing check out: 2.2 %. [North Jutland: 0.9 %, and Greater Copenhagen: 2.3 %]
  • Received transactions 2015 to date: 99.74 %


TVV lippu- ja maksujärjestelmä Oy, FINLAND

Status Waltti travel card

The deployment project of Waltti travel card proceeds according to plan:

  • Waltti card was introduced in the public transportation of Joensuu in January 2015
  • five cities and one ELY Centre (rural traffic) started in June-August 2015
  • currently about 750.000 people live in the operating area of Waltti
  • the number of active travel cards is already 50.000 and the number continues to grow
  • four cities start operating in January 2016
  • most of the PTA's will join Waltti in 2016-2018



VDV eTicket Service GMBH & CO. KG, GERMANY

(((eTicket Deutschland Newsletter:

  • 10 Jahre (((eTicket Deutschland >>> read more

    Vor 10 Jahren führte die Saarbahn als erstes Verkehrsunternehmen in Deutschland das (((eTicket nach VDV-KA ein. Dieses runde Jubiläum feiert der VDV eTicket Service gemeinsam mit der Saarbahn vom 07. bis 09. August 2015 beim Saar-Spektakel in Saarbrücken.
  • VDV-KA Version 1.4.0 ab sofort verfügbar >>> read more

    Wie angekündigt ist die VDV-KA Version 1.4.0 fertiggestellt und steht zum Download über die Homepage oder das ASM-Tool zur Verfügung. Analog zur neuen Version der VDV-KA ist auch eTT, das Test-Tool zur VDV-KA, in der aktualisierten Version 1.4.0 erhältlich. Alle eTT-Abonnenten erhalten den Link zum Upgrade automatisch per Mail.




Innovation

Sony bringing FeliCa contactless cards, wristbands and NFC mobiles to Jakarta public transport.

4 February 2015. KCJ plans to launch contactless card tickets as well as FeliCa embedded wristbands and NFC mobile phone service to provide passengers with a number of attractive options for traveling efficiently on its rail network. Starting in February 2015 with the new card and wristband, KCJ plans to expand its supported devices from the middle of 2015 to also include NFC mobile phones, in order to allow a large volume of passengers to benefit from a variety of convenient (FeliCa) contactless form factors. >>> read more


The future of fare collection explored

9 February 2015. Now in its seventh year, the Transport Ticketing & Passenger Information Expo draws an international crowd to hear the latest developments and ideas in the world of public transport ticketing. It features speakers from various worldwide companies who are working on the latest products and innovations in fare collection, as well as the operators using this cutting edge technology, not to mention PTAs and other organisations involved in transport ticketing. One of the workshops held was "Interoperable account based travelling", which was delivered by the transaction security division of safety science company, UL and Open Ticketing Institute. >>> read more


Madrid's public transport system to trial mobile NFC ticketing

4 March 2015. Madrid's public transport system operator is working with Telefonica, Samsung and Gemalto to pilot mobile NFC ticketing. Trial participants will download a transport application developed by Samsung specifically for its Galaxy handsets. Users will then be able to register their payment cards and purchase digital tickets for journeys on public transport. >>> read more


E-ticketing: Italy is among the largest users

27 May 2015. Buying an e-ticket for the bus or the metro is becoming a well-established habit for an increasing number of Italian citizens. Services that make it possible to buy a ticket by simply sending a text message to a designated number or using the transport company's App, even just a few seconds before climbing on board, are increasingly common in this country. >>> read more


NFC Mobile Phone "City Card" On Bus E-ticket in Anyang

1 June 2015. On May 31st, China Mobile Anyang Branch, Anyang City Public Transport Company jointly launched NFC moblile Phone"City Card" media interviews remote experience, to Zhengzhou, to experience with mobile phone NFC city card convenience brought by bus. >>> read more


Kiev subway goes contactless

23 June 2015. This June saw the city of Kiev, Ukraine, become the fifth city in the world to let MasterCard holders pay for subway rides using the company's PayPass payment solution. Municipal service provider Kyiv Metropoliten, in partnership with MasterCard and state-controlled Oschadbank (Kyiv), have introduced contactless payments using bank cards. >>> read more


Toronto public transport to get mobile ticketing

13 July 2015. Commuters in Toronto will be able to pay for and display tickets on their mobile phones using Toronto Transit Commission's TTCconnect app that is to be integrated with Bytemark's mobile ticketing platform. The service will be available for use on all TTC public transportation services in the city from this month. >>> read more


Singapore commuters trial wristband payments

1 September 2015. Commuters in Singapore are testing a contactless wristband to pay for public transport services and for goods at retailers equipped with contactless readers. >>> read more




EVENTS (
next 6 months
)

 

Transport Ticketing Central & Eastern Europe 2015

Warsaw, Poland 7-8 October 2015 >>> read more



e-TSAP conference

Berlin, Germany 14-15 October 2015


Cartes

Paris, France 17-19 November 2015 >>> read more


Real-Time Passenger Information 2015

London, UK 24 November 2015 >>> read more


Transport Ticketing & Passenger Information Global 2016

London, UK 26-28 January 2016 >>> read more


IT Trans

Karlsruhe, Germany 1-3 March 2016 >>> read more